Frequently Asked Questions?

Most Frequently Asked Questions?

Who is the Course for?

The CAMESAFE Certificate is intended for individuals who need a greater understanding of the European regulations relating to gate & automation installations.

How long will the course last?

The course is undertaken over two consecutive days, from 10am to 4pm.

How much does the course cost?

The 2 day CAMESAFE Certificate course costs £175 per person (excl vat).

Frequently Asked Questions?

1. What if I fail a module?
2. I don’t currently install CAME can I still attend?
3. What alternative courses are available in the automation industry?
4. What do I get for lunch?
5. Is there a dress code?
6. Do I have to attend the installation courses beforehand?
7. Is there a limit to how many can attend from one company?
8. What do I need to bring?
9. What experience do I need to attend the course?
10. Does it have to be on consecutive days?
11. What happens if I fail to turn up for the course?
12. What is the cancellation policy?
13. Can I pay through my CAME account?
14. Can I get a discount on number of delegate’s volume?
15. How do I book the course?
16. Can I purchase EN equipment on the day?
17. Do I have to have my own force tester?
18. Can you cater for vegetarians?
19. Is this course recognised by any industry body?
20. What does the CAMESafe mean to my customers?
21. What happens if my trained installer leaves the company?
22. What does EN stand for?
23. What details will be on the website that the end user can search for?
24. Are there any courses held at southern/other venues?
25. Are you able to offer a transfer service from a local airport?
26. Does the course price include any accommodation?
27. Can I buy a force tester on the day of the course?
28. Can you provide some local recommended accommodation?
29. Will I have to pay for the refresher course?
30. How will I receive my logo and van stickers?
31. Why is there a need for this legislation?
32. Who will be delivering the training?
33. Is this course specific to CAME automation equipment?
34. Can I have a copy of the course content?
35. What will be the duration of the refresher course?
36. How much of the course is practical and how much is classroom based?
37. How is the website updated and by whom?
38. Is EN compliance compulsory?
39. Will this course cover garage doors?

1. What if I fail a module?
Failed module examinations can be repeated at the end of each day. There will be limited time to undertake these re-examinations, and if a delegate still has not passed all of the modules within the time available, then they must return to a CAME training facility to re-take the tests. Re-takes must be completed within 90 days of the date they attended the course. Delegates may only re-take tests 3 times. If these conditions are not met, then the delegate is not considered to have completed the course.
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2. I don’t currently install CAME can I still attend?
Yes all installers are able to attend the training courses as the information is generic and the Machinery Directive and EN standards apply to all automation installations and all automation installers.
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3. What alternative courses are available in the automation industry?
There are currently other alternative training courses available from other industry bodies.
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4. What do I get for lunch?
For lunch delegates will receive a sandwich buffet with desert and refreshments. Buffet items will differ on each of the two days.
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5. Is there a dress code?
Installers should wear cool, comfortable, clean clothing. The practical sections may require some bending and kneeling on the training room floor, but protective overalls should not be required.
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6. Do I have to attend the installation courses beforehand?
No, it is not necessary to have attended any previous CAME courses. Although a knowledge of gate automation would be an advantage, it is not compulsory.
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7. Is there a limit to how many can attend from one company?
In the first instance, companies are limited to sending a maximum of 2 delegates per course. Additional delegates may be accommodated should availability allow. If you would like to add delegates to the reserve list for a particular date, please contact the Sales Department on 0115 921 0430.
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8. What do I need to bring?
All training materials ar provided, you may wish to bring your own note pad and pen.
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9. What experience do I need to attend the course?
The CAMESAFE Certificate is designed for both experienced and non experienced installers to gain an understanding of the legislation to an acceptable level.
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10. Does it have to be on consecutive days?
Yes, the course must be taken on consecutive days.
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11. What happens if I fail to turn up for the course?
If you fail to turn up for the course and do not notify beforehand, the course fee is forfeited.
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12. What is the cancellation policy?
Cancellations need to be given 48 hours before the course date, and we will rearrange your booking for a new convenient date.
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13. Can I pay through my CAME account?
The course must be paid for in full and in advance by credit or debit card. This payment cannot be added to your account and is not subject to your usual terms.
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14. Can I get a discount on number of delegate’s volume?
There is not a discount available for volume bookings. Initially, There is a restriction of 2 delegates per company per course.
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15. How do I book the course?
The easiest way to book is via our booking form - alternatively call 0115 921 0430 and speak to our Sales Department who will check availability and take your booking.
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16. Can I purchase EN equipment on the day?
Yes, you can order equipment to take away with you before 3pm on that day.
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17. Do I have to have my own force tester?
You do not need your own force tester as all equipment and materials will be provided for use on the day, however if you do have a force tester, feel free to bring it along.
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18. Can you cater for vegetarians?
Yes, please inform us at the time of booking if any of your delegates have any special dietary requirements.
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19. Is this course recognised by any industry body?
There is no wholly independent industry body available to oversee the administration of such a course. CAME's commitment to safety evidenced by the last 6 years of operations extends to providing an in depth course, free from bias to CAME equipment. Module 11 of ht e course covers CAME equipment specifically but this makes up less than 5% of the content, the other 95% is applicable to automation equipment from any manufacturer.
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20. What does the CAMESafe mean to my customers?
CAMESAFE installers will have verifiable evidence of their safe installation competency to help provide customers with real confidence when choosing their automation installer.
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21. What happens if my trained installer leaves the company?
It is important to understand that it is the individual who undertakes the training, therefore the individual who holds the qualification. Should your nominated member of staff leave the company, you will need to ensure a new member of staff is trained within 3 months to guarantee continuation in the company scheme.
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22. What does EN stand for?
EN is short for European Norms, they are a series of Standards which products are required to meet in order to be sold in the UK and European Union.
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23. What details will be on the website that the end user can search for?
Users searching the CAMESAFE web site will find the names and company addresses of CAMESAFE installers, the date they graduated the course, plus any other CAME training courses that individual has attended. Installers will be able to add information themselves including a company profile, example installations and customer testimonials.
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24. Are there any courses held at southern/other venues?
Yes, there are CAMESAFE courses run at our Hemel Hempsted branch and also in our Dublin office - see online booking form for details.
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25. Are you able to offer a transfer service from a local airport?
East Midlands Airport is a short distance from CAME Nottingham, and Manchester Airport is within easy reach of the Manchester branch. If you plan on traveling by aircraft and require transfers, please let our Sales Team know in plenty of time.
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26. Does the course price include any accommodation?
The price does not include accommodation. If you require accommodation, please inform us in advance and we can arrange rooms at a local hotel. Attendees must settle their own accounts directly with the hotel.
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27. Can I buy a force tester on the day of the course?
CAME hold stock of the CAMEtest force gauge which you may buy on the day.
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28. Can you provide some local recommended accommodation?
There are a number of hotels around both the Nottingham Office and the Manchester Branch. In Nottingham try The Holiday Inn M1/A52 or the Novotel. In Manchester we recommend Bredbury Hall Hotel. Please contact us if you wish us to arrange accommodation on your behalf.
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29. Will I have to pay for the refresher course?
The refresher course will incur a cost, but it will be less than the full course.
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30. How will I receive my logo and van stickers?
On successful completion of the course, you will receive your identity pack, containing customised digital files and van stickers, within 42 days.
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31. Why is there a need for this legislation?
The automatic gate, barrier and entrance way industry in the UK is becoming increasingly concerned with safety and for very good reason. Numerous unfortunate, avoidable accidents have made headlines in the past 5 years. Understandably, anyone in the industry wants to ensure that their installations are not only safe, but also meet the required UK laws. Guidelines drawn up for the sector are not black and white. Interpretation is difficult and even the trade associations persistently demonstrate a lack of understanding. This has lead to manufacturers and installers of automation equipment wrestling to understand their responsibilities.
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32. Who will be delivering the training?
The training will be undertaken by senior CAME management staff, who are all directly involved in liaising with relevant health and safety authorities, installers, competitors and industry trade organisations.
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33. Is this course specific to CAME automation equipment?
The course is free from bias to CAME equipment. Understandably all practical training is undertaken on CAME equipment and solutions are expanded on CAME motors and control panels. However the theory is valid for any automation manufacturers equipment.
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34. Can I have a copy of the course content?
Delegates will receive a hard copy of the training content as note taking slides. Digital versions of the presentation and course handbook are not available.
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35. What will be the duration of the refresher course?
The refresher course will be completed within 1 day.
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36. How much of the course is practical and how much is classroom based?
The course is around 60% theoretical training (including tests) and 40% practical. There will be ample opportunity to understand the essentials of force testing, setting up equipment to meet the regulations and utilising the latest safety accessories all on full sized gates.
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37. How is the website updated and by whom?
The website is updated by the CAME design team and will be updated regularly as required.
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38. Is EN compliance compulsory?
Yes. EN compliance should be considered as compulsory, in the HSE’s Safety Notice of September 2010, the Executive states: “When they are opening and closing, the force of the gates should be limited to those in the British/European standards.” the standards referred to are laid out in the Machinery Directive 2006/42/EC, which forms the basis for the CAMESAFE Certificate.
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39. Will this course cover garage doors?
Garage doors will not specifically be covered but many of the standards discussed will be relevant to garage door motors.
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Why Create the CAMESAFE Certificate?

The unique CAMESAFE course developed in house at CAME UK and CAME Italy has over 7 years of research, understanding and presentation of the facts. There is no course to our knowledge, that is as detailed and in-depth. But why create this new course and accreditation?

Safety, a CAME Cornerstone

Since 2004 CAME Global has implemented a philosophy of safety throughout every level of the company.

The first step was the creation of the much copied ’EN Tested‘ Mark. The EN Tested principle is based on new electronics, new motors, new protection systems, new mechanics, new patents and devices for achieving total safety even when installing in challenging contexts. The EN Tested range of motors is continuing to extend through the CAME product line-up and the new Ferni motor is the latest to receive this award.

Next in 2006, CAME in the UK began presenting safety information to installers of any manufacturers automation thoughout Britain and after training over 2000 installers, remains the only entity to our knowledge to provide regular, accurate, up-to-date and readily available gate safety courses.

Safety, CAME's commitment to the UK industry

As things stand there is no independent, neutral authority regulating the automatic gate and barrier industry in the mould of the GasSafe register, and it is unlikely to appear in the near future. With consumers confronted with a variety of brands, logo's and awards, many of which hold little or no real authority, the CAMESAFE certificate has been created to help end users identify CAME installers who care about electric gate safety.

The CAMESAFE Certificate course has been designed to apply to installers of any manufacturers automation equipment, but naturally does provide solutions that can be achieved with and without CAME equipment. The course will not be for everyone, but we are confident that the CAMESAFE Installer Certificate is the most in-depth, detailed gate safety training course we have ever presented.

The new CAMESAFE Certificate takes everything we have learned over the last 5 years and presents it in a package that consumers can understand and an accreditation installers can attain.

Book your place now.

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CAME UK Ltd.
Unit 3 Orchard Park Industrial Estate
Town Street, Sandiacre, Nottingham. NG10 5BP.

Tel: 0115 9210 430     Fax: 0115 9210 431

CAME Manchester
Unit 14 Latham Close, Bredbury Park Ind. Estate
Bredbury, Stockport. SK6 2SD.

Tel: 0161 4069 800     Fax: 0161 4064 791